COVID-19 Health & Safety Guidelines

Throughout the pandemic, our unique service model allowed us to implement a wide range of health and safety regulations that vary greatly from state to state, and in some cases, district to district. Because EverDriven takes a customized approach to meet the needs of our district partners, our teams have been able to meet each of these requirements on a case-by-case basis. 

Within our EverDriven Driver App, EverSafe Drivers are required to verify that they are in good health and have properly cleaned and disinfected their vehicle prior to providing transportation services. All standards have been based on industry guidelines. 

EverDriven’s Health and Safety Protocols Include: 

Service Provider Masks 

Any driver transporting students on behalf of EverDriven will follow the CDC guidelines regarding masks. 

No Touch Loading/Unloading 

When loading or unloading students from the vehicle, drivers will not touch the student. This is especially critical with regards to car seats and booster seats. Parents or district staff will place the students in the safety seat and buckle them in as needed. 

Sick Student Protocol 

EverDriven does not transport students that the district has identified as being at risk (symptoms of flu, COVID-19, etc.). This helps protect the health of both the drivers and the other students that driver transports. 

Sanitizing Vehicles After Each Trip 

Vehicles transporting students will be cleaned after each trip. High touchpoints like door handles and elbow rests will be wiped down and cleaned with a disinfectant after each trip is completed. We encourage personal hygiene for both the drivers and students, avoiding contact with the nose, mouth, and eyes. 

It is important drivers clean their hands often and frequently wash with soap and water for at least 20 seconds. 

Vaccination Status 

In states where it is mandated by Public Health or Executive Order, the vaccination status and/or testing result of each driver is verified. 

Safeguards Added to EverDriven’s Provider App 

At the start of every day, drivers must confirm that they are in good health, asymptomatic of COVID-19, and have otherwise not been exposed to the virus. 

Drivers must also confirm that they have cleaned the vehicle before and after each student trip following CDC guidelines, and state and district requirements, via our in-app confirmation. 

Encouraging Sick Individuals to Stay Home 

We are working closely with our transportation service providers to ensure drivers who are showing signs of being sick, stay home and not service student trips. Those who may have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants.) 

Additional Measures in Response to the Coronavirus/COVID-19: 

EverDriven requires all subcontracted drivers to ensure they are COVID-free upon logging into the EverDriven Driver App. Drivers cannot view their trips until they have completed the COVID-free agreement as shown in the first image below. If a driver has been exposed to someone or is experiencing COVID-19 symptoms, they are required to click “Notify EverDriven.” The driver will be removed from servicing trips and a substitute driver will be provided until the regular driver can return to service. 

When a driver taps “Notify EverDriven”, a second screen will appear, (see second image below). The driver will then be prompted to either cancel and return to the first screen (in case of an accidental tap on the previous screen), or to confirm and notify EverDriven of potential COVID exposure/symptoms. 

EverDriven also requires all drivers to confirm they have cleaned their vehicles before and after every trip. They cannot view their trips until this is confirmed (see the third image below).